Here’s what customers have to say about Lines Insurance:
'“I appreciate the personal attention and professional guidance.” Customer since 2020
“Excellent customer service! Always a friendly voice you can depend on whenever I call with a question or problem.” Sara K., customer since 2019
“The staff at Lines Insurance has worked with me personally to meet the insurance needs of me and my children for many years. I have always received prompt and personal responses to my questions. They have used a problem-solving approach to find solutions to my needs.” Sandra J., customer since 2019
“Service is always great. Very professional, helpful and polite. Thanks!” Customer since 2019
“Saved me $1,200 with my multiple policies; personal touch/customer service, did not feel like a number, someone to be quickly processed; smooth and easy process” Mary C., customer since 2020
“Staff contacted us personally to check on home owners policy. Insuree was in the hospital and their action ensured there was no lapse or break in coverage. Shirley and her coworkers always proactive with their clients.” Customer since 2019
“24/7 response to any of my needs. Helpful staff in times that can be a bit stressful. Always looking for best quote for my family.” Matthew D., customer since 2019
“I like the personal service I get whenever I call the office. They make me feel like a valued customer.” Customer since 2019
“Thank you, Brad Lines has done a nice job and we have a solid relationship with him and trust he will be there for us when and if we need him. Regards, Paul Simkin” Paul S., customer since 2020
“The customer service this office offers is excellent.” Customer since 2019
“Lines Insurance has always been there when I need them. Knowledgable and Trust in their advice.” Customer since 2019
“ALWAYS RESPONSIVE even after 35 years of having my business. Thank You and your staff for all your efforts on my be-half.” Albert M.
“Representatives are prompt and courteous in response to questions and the resolution of problems.” Customer since 2019
“Nick Hogan was great! He was very patient and offered me options. Just overall great service from him!” Tracy W., customer since 2020
“Great customer service. Always knowledgeable about my plans and policies! Thanks!” Erin T., customer since 2019
“My wife and I have had excellent service from your insurance company ever since we came to Maryland in 1986... That's the reason for my high regard and rating!” Dale M.
“Real people always answer the phone without waiting on hold for 30 minutes.” Robert B.
“Any time I have a question or a claim, I get immediate answers and assistance. I have been a customer for over 20 years.” Carl J.
“Not only are you our Insurance agent but we consider Lines Insurance our friends! Everyone's is very personable!” Deanna C.
“Very responsive, saved me in a pinch.” Anna B.